Organizing for quality: the improvement journeys of leading hospitals in Europe and the United States
نویسنده
چکیده
The empirical theme for this book is quality improvement (QI), whereas the more theoretical aspects concern a range of issues common to organization theory. The book essentially provides a collection of seven case studies of successful QI adventures. It is through focusing on the complex organizational contexts of QI that the book contributes to those interested in integrated care; a main theme is in fact the integration of QI into the organizational settings of healthcare providers in Europe and the US.
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